Shipping

Shipping Times

Each order is custom printed and takes around two business days to process.  We will notify you when your order has shipped.  Please note that express delivery orders should arrive in 2-4 business days.

 

Shipping Costs

Order by April 30 and get free shipping worldwide on orders over $50.

For other orders, shipping is calculated at checkout.  Standard shipping ranges between $5.95 and $12.95 depending on the destination.

 

 

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.  We do not cover the cost of return shipping.

To start a return, you can contact us at sales@swirlsofearth.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@swirlsofearth.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.